Documents
Terms of account
Last updated · 13 June 2026
MYRA Bank is a fictional brand presented for demonstration purposes. The text below is illustrative and is not a binding agreement, a regulated banking product, or legal advice.
These terms set out the basis on which an account is held with MYRA and how it is operated. They apply from the moment an account is opened and remain in force until it is closed.
1. The account
An account at MYRA is a place where assets are held and recorded on your instruction. We hold what is given to us, we record it carefully, and we transfer it when you ask. We do not lend your balances without instruction, nor invest them for our own account.
2. Eligibility and admission
Admission is by introduction or by waiting. We open seats as our operations permit and notify applicants in the order received. There is no priority for size of deposit. We may decline or defer an application at our discretion, and we may require identity and source-of-funds information before an account is opened.
3. Custody of assets
Assets you place with us are held in your name and kept separate from our own. We maintain a single ledger across two rails — established currencies and the digital instruments we are able to hold. You remain the owner of the assets at all times.
- Balances are recorded against your account and reconciled on a continuous basis.
- We do not rehypothecate, pledge, or otherwise use your assets without your express instruction.
- Access to your account is protected by the security measures described in your onboarding.
4. Swap and exchange
Where the service is available, you may convert between held assets inside the account. Quotes are drawn from on-chain liquidity, and transactions are signed in-app and settled on the underlying network. A quote is indicative until the transaction is signed. Network conditions may affect the final amount received.
5. Fees
Applicable fees are shown before an instruction is confirmed. Network costs charged by an underlying network are passed through at cost. We will give reasonable notice of any change to our own fees.
6. Your responsibilities
- Keep your access credentials and signing device secure.
- Give instructions that are accurate and complete.
- Tell us promptly of any change to your details or of any unauthorised activity.
7. Our responsibilities
We will act on your valid instructions with reasonable care and skill, keep accurate records, and treat the information you give us in accordance with our Privacy notice. We will tell you of material changes to the service that affect your account.
8. Suspension and closure
We may suspend or close an account where required by law, where we reasonably suspect unauthorised or unlawful use, or where the relationship can no longer be maintained. You may close your account at any time once outstanding instructions have settled, and we will return your assets to an account or address you nominate.
9. Liability
We are responsible for loss caused by our failure to use reasonable care. We are not responsible for loss arising from circumstances beyond our reasonable control, including the behaviour of underlying networks, nor for movements in the value of any asset.
10. Changes to these terms
We may update these terms from time to time. Where a change materially affects you, we will give reasonable notice. Continuing to use the account after a change takes effect means you accept the updated terms.
11. Governing law and contact
These terms are read together with our Risk disclosure and Privacy notice. Questions about your account or these terms can be raised through the channels set out in our Complaints procedure or at www.myrabank.com.